In order to ensure you do NOT get locked out of the Parent Portal system, please make sure that you set up an e-mail recovery as "primary" in your profile once you log into your Parent Portal. This ParentPortal Guide will help walk you through how to setup your password recovery settings. If you do not set this up, the "FORGOT PASSWORD" link will NOT work and will not send you the recovery e-mail to reset your password.
If your Parent Portal account is not accessible, either because you are locked out or says the user does not exist and you forgot to setup your password recovery e-mail in your profile, please contact the Parent Portal helpdesk @ Portalhelp@leonschools.net or call 487-7524 for assistance getting your passowrd reset.
If you do not have a Parent Portal acct for your child the Parent Portal helpdesk can not create an account for you. To establish an acct, or request a 2nd acct for an additional parent, please contact the registrar at your childs school directly using the information on the Portal School Contacts page.
For Parent Portal Announcements, User Guides, Tutorials, Etc.:
To Check Parent Portal Grades:
For any urgent issues or technical difficulties, please contact the Helpdesk Support Center by e-mail at PortalHelp@leonschools.net